Terms and Conditions

Introduction
These Terms and Conditions govern your use of the services provided by Active Education. By engaging our services, you agree to comply with these terms.

Our Services
Active Education provides comprehensive first aid training courses, tailored to the specific needs of businesses and schools. Our offerings include:
– Level 3 Emergency First Aid at Work
– Level 3 First Aid at Work
– Level 3 Pediatric Emergency First Aid at Work
– Level 3 Pediatric First Aid at Work
– Bespoke Awareness Courses

User Obligations
Customers must ensure that all information provided to us is accurate and complete. You are responsible for ensuring participants are fit and able to participate in the training sessions.

Fees and Payment
Fees for each course are outlined in various sections of our website. Payment must be made in accordance with the instructions provided when confirming a booking. Prices may vary for bespoke courses.

Cancellations and Refunds
Cancellations must be made in writing at least seven days prior to the course start date for a full refund. Refunds for cancellations made after this period will be at the discretion of Active Education.

Limitation of Liability
Active Education is not liable for any indirect or consequential losses. Our total liability, whether in contract, tort, or otherwise, will not exceed the fee paid for the specific service.

Complaints
If you have a complaint about our services, please contact us at charlotte@activeeducation.uk or call 07943 874790. We endeavour to resolve complaints promptly.

Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information
Active Education
Email: charlotte@activeeducation.uk
Phone: 07943 874790